Payment Policy

Last updated: Today

At Matilda Mae, we aim to make checkout straightforward and secure.

Accepted payment methods

We accept the payment methods shown at checkout. Depending on availability, these may

include:

● Credit card

● Apple Pay

● Google Pay

● Shop Pay

● Other secure payment options displayed at checkout

Secure payment processing

Payment information is processed by Shopify and the selected payment provider using their security systems. We do not store full credit card details.

Authorisation

By placing an order, you confirm that you are authorised to use the selected payment method. An order may not be processed if payment is declined, reversed or flagged for review.

Currency

The currency that applies is displayed on the website and at checkout. Your bank or card provider may apply conversion or other fees. Those external fees are determined by that provider.

Payment checks

We may use reasonable payment and fraud checks before accepting or fulfilling an order. We may ask for additional information where needed to verify the transaction.

Payment issues

If a payment fails, check the entered details or contact your bank or payment provider. You can also contact our customer support team.